Ed Ritter – Croixstone

Building an AI Foundation for Growth

“Artificial intelligence and generative AI may be the most important technology of any lifetime.”
– Marc Benioff (Chair, CEO and Co-Founder – Salesforce)

Taking AI to the Next Level: Like many other organizations, Croixstone has launched a journey to harness the full potential of AI and to drive its value creation. Last week, three of our leaders (Ed Ritter, Brandon Morgan, and Mark Weber) participated in the second of a three-part AI educational series hosted by the Charlotte Chapter of the Private Directors Association (Croixstone serves as a sponsor along with Gold Sponsor Charlotte Business Journal and fellow Bronze sponsors GreerWalker and Essex Richards).

AI Speakers: Last week’s AI educational session featured a diverse panel of speakers including Jeremiah Grant (President, Chief Information Security Officer – EverOak Solutions), Lisa Weil (Board Advisor – Quinnipiac University School of Nursing and former Senior Managing Director, Head of Experience Product Management – TIAA), David Phillips (Founder – Faster Glass) and moderator Carolina Ko (Senior Vice President and Senior Relationship Manager – Bank of America).

AI Key Messages: We appreciated and strongly aligned with the following key messages delivered by the panelists regarding the AI journey:

There is a call to action for EVERY organization when it comes to AI.
Focus first on your employees and their concerns and potential resistance to AI.
Allow for experiential learning to drive AI training.
Organizations must have solid foundations rooted in clean data strategies, great controls environments, and solid governance to support their AI journeys.
Organizations should “right-size” their governance of AI.
Board members need not be AI techies, but rather they should be asking foundational and strategic questions related to AI.

Wondering about how to best launch your organization’s AI journey? Reach out to Mark Weber, Croixstone’s Managing Partner and Co-Founder here.

Learn more about the Private Directors Association. Founded in 2014, the Private Directors Association is dedicated to improving private companies’ growth and sustainability through governance that adds value. Learn more here.

Truist and Supplier Diversity

“Supplier diversity is not only the right thing to do, it’s a smart business strategy that helps us to bring our purpose to life for our clients, teammates and stakeholders.”

– William H. Rogers, CEO – Truist

Fast Fact: Croixstone Consulting was invited to attend this week’s Truist Tier2 Supplier Diversity Business Summit in Charlotte, NC. As a woman-owned professional services firm and a nationally-certified Women’s Business Enterprise (WBE), Croixstone was excited to participate in this dynamic event. Croixstone was represented by the firm’s CEO, Patti Weber, and Ed Ritter who leads the firm’s Risk & Compliance practice.

About Truist: Headquartered in Charlotte, Truist Financial Corporation (NYSE: TFC) is a purpose-driven financial services company committed to inspiring and building better lives and communities. Truist is a top 10 U.S. commercial bank with total assets of $555 billion as of June 30, 2023.

Truist and Supplier Diversity: Truist recently reported that its engagement with small, minority, women, and veteran-owned businesses led to over $1.7 billion in contributions to the U.S. economy and sustained more than 11,978 jobs. Last year, Truist purchased $870 million in products and services from diverse business in the US. The company’s total spend with small and diverse suppliers increased by 38.7% from 2021 to 2022.

Benefits of Supplier Diversity: In addition to being the right thing to do, there are sound commercial reasons for companies to create supplier diversity programs. Harvard Business Review cited the following benefits in an August 2020 article:

• An inclusive procurement strategy widens the pool of potential suppliers and promotes competition in the supply base, which can improve product quality and drive down costs;

• By providing more sourcing options, inclusiveness can make supply chains more resilient and agile – an increasingly important advantage in these uncertain times;

• The “feel-good” factor associated with diversity programs can also burnish a brand.

Learn more:

• Read Truist’s 2022 Supplier Diversity Impact Report

• Read the Harvard Business Review article entitled “Why You Need a Supplier-Diversity Program”

• View Croixstone’s photos from the Truist Tier2 Supplier Diversity Business Summit held on July 26, 2023