Truist and Supplier Diversity

“Supplier diversity is not only the right thing to do, it’s a smart business strategy that helps us to bring our purpose to life for our clients, teammates and stakeholders.”

– William H. Rogers, CEO – Truist

Fast Fact: Croixstone Consulting was invited to attend this week’s Truist Tier2 Supplier Diversity Business Summit in Charlotte, NC. As a woman-owned professional services firm and a nationally-certified Women’s Business Enterprise (WBE), Croixstone was excited to participate in this dynamic event. Croixstone was represented by the firm’s CEO, Patti Weber, and Ed Ritter who leads the firm’s Risk & Compliance practice.

About Truist: Headquartered in Charlotte, Truist Financial Corporation (NYSE: TFC) is a purpose-driven financial services company committed to inspiring and building better lives and communities. Truist is a top 10 U.S. commercial bank with total assets of $555 billion as of June 30, 2023.

Truist and Supplier Diversity: Truist recently reported that its engagement with small, minority, women, and veteran-owned businesses led to over $1.7 billion in contributions to the U.S. economy and sustained more than 11,978 jobs. Last year, Truist purchased $870 million in products and services from diverse business in the US. The company’s total spend with small and diverse suppliers increased by 38.7% from 2021 to 2022.

Benefits of Supplier Diversity: In addition to being the right thing to do, there are sound commercial reasons for companies to create supplier diversity programs. Harvard Business Review cited the following benefits in an August 2020 article:

• An inclusive procurement strategy widens the pool of potential suppliers and promotes competition in the supply base, which can improve product quality and drive down costs;

• By providing more sourcing options, inclusiveness can make supply chains more resilient and agile – an increasingly important advantage in these uncertain times;

• The “feel-good” factor associated with diversity programs can also burnish a brand.

Learn more:

• Read Truist’s 2022 Supplier Diversity Impact Report

• Read the Harvard Business Review article entitled “Why You Need a Supplier-Diversity Program”

• View Croixstone’s photos from the Truist Tier2 Supplier Diversity Business Summit held on July 26, 2023

Why the Portfolio Life is Attracting so Many

“I prefer the term “portfolio life” over “portfolio career,” but whatever you want to call it, it’s an opportunity to gain control over your life in the midst of uncertainty and constant disruption.”

– Christina Wallace (Senior Lecturer, Harvard Business School and author of The Portfolio Life)

A new way to view career: In launching Croixstone Consulting in 2016, our firm’s co-founders, Patti Weber (CEO) and Mark Weber (Managing Partner), designed a business plan that placed “portfolio professionals” at the center of the firm’s universe. While the concept of “portfolio life” or “portfolio careers” was not well known at that time, the career framework is gaining increasing popularity and adoption by professionals who understand that the future of work demands a new blueprint for architecting one’s career – – and life.

A guide to future-proof your career: Last month, Christina Wallace of Harvard Business School published a fascinating book entitled The Portfolio Life. This on-point book serves as a guide to future-proof your career, avoid burnout, and build a life bigger than your business card.

Definition of portfolio career: We like the following definition of portfolio career as published by Harvard Business Review. Whereas a career path tends to be a singular pursuit (climb the ladder in one direction and focus on what is straight ahead), a career portfolio is a never-ending source of discovery and fulfillment. It represents your vast and diverse professional journey, including the various twists and turns, whether made by choice or by circumstance.

Four pillars of the portfolio life: Christina Wallace advises that the following four pillars are essential when adopting the portfolio life / career:

1. Identity
2. Optionality
3. Diversification
4. Flexibility

Learn more: Learn more about the portfolio life / career framework and the four pillars to adopt this increasingly popular career framework here.

The Power of Women-Owned Companies and Supplier Diversity

The big picture: As a woman-owned and certified firm, two of Croixstone’s leaders (Patti Weber, CEO and Lisa Cahill, Senior Talent Leader) are joining more than 4,000 fellow participants at the annual WBENC National Conference taking place this week in Nashville. The conference is the largest event of its kind for women business owners, welcoming thousands of women entrepreneurs and corporate executives ready to make connections and do business.

A quick look back: In 2020, Croixstone celebrated a milestone moment in achieving national certification as a WBE (Women’s Business Enterprise by the Greater Women’s Business Council, a regional certifying partner of the Women’s Enterprise National Council (WBENC).

The power of women: According to Fundera, the USA has 12.3 million women-owned businesses, with 40% of all US businesses being owned by women. Businesses owned by women general $1.8 trillion a year to the US economy. Women are starting new businesses in droves – – they started a net total of 1,821 new businesses every day last year.

The benefits of supplier diversity: Croixstone actively promotes the benefits that come with robust supplier diversity programs. As Harvard Business Review shared in its August 2020 article entitled “Why You Need a Supplier Diversity Program”, there are sound commercial reasons for creating supplier diversity programs. These reasons include:

• Inclusiveness is great for innovation. Diverse suppliers bring diverse ideas, viewpoints, backgrounds and knowledge to companies.

• Inclusive procurement strategies widen the pool of potential suppliers and promotes competition in the supply base, which can improve product quality and drive down costs.

• By providing more sourcing options, inclusiveness can make supply chains more resilient and agile.

• Supplier diversity delivers numerous channels from which a business is able to acquire goods and services.

• Inclusiveness allows a business to benefit from new prospects from business growth with the rise of new customer requirements based upon shifting demographic certainties.

• The “feel good” factor associated with supplier diversity programs can also reflect positively on brands.

Yes, but: There are several common obstacles that challenge companies in building and sustaining robust supplier diversity programs. Common challenges include:

• Supplier diversity professionals find it challenging to secure cross-functional buy-in from managers and senior-level executives.

• Capacity. According to one study, 54% of corporations dedicate one staff person or less to supplier diversity.

• A lack of supplier diversity data and insights.

• Difficulties in identifying suppliers who also meet procurement criteria.

• Challenges and/or inability to verify supplier diversity claims.

Moving forward: Croixstone is committed to promoting the benefits of supplier diversity, and to helping corporate America navigate the ongoing challenges and obstacles that face corporate supplier diversity professionals.

Let’s talk: To learn more about the benefits of supplier diversity and how Croixstone can help, contact our CEO, Patti Weber, at pweber@croixstone.consulting.

Martha Stewart and Leonardo da Vinci? They have more in common than you know.

Leonardo da Vinci.
Andy Warhol.
Walt Disney.
Martha Stewart.
Dwayne “The Rock” Johnson.

Two weeks ago, our Managing Partner and co-founder Mark Weber returned for a command performance to LOOM Coworking, Gallery and Event Space in Fort Mill, SC to share insights on the common thread that ties these five, highly accomplished professionals together.

The common thread?

Each of these famous people built a “portfolio career”, a style of working where a professional combines multiple streams of income to earn a robust living. Think of a portfolio career like an investment portfolio whereby you derive income from multiple streams that you professionally manage with a high degree of care, strategy and intentionality.

Portfolio careers are booming. In a recent article published by Ben Legg, the former COO of Google Europe, it was noted by the Organisation for Economic Co-operation and Development (based in Paris) in its Future of Work study that an estimated 50% of developed country workforces would be gig workers by 2030. Similarly, Ladders published a story that featured a forecast from Statista, the market research firm, that freelancers will make up more than 50% of the USA’s workforce by 2027.

So why are portfolio careers growing?

For starters, more and more professionals are realizing that they have the right and power to veer from the traditional career script. Many of the most skilled and intelligent workers crave both variety and challenge in their careers, and they find it fulfilling to meet their needs outside the traditional career path.

For these professionals, there is often a greater sense of purpose, clarity, and flexibility that accompanies the building of a portfolio career.

Respected thought leaders including Harvard Business Review and Forbes are publishing a growing body of articles and videos that are providing legitimacy to those attracted to the concept of a portfolio career. Additionally, a growing number of employers, including Croixstone Consulting, are intentionally building and diversifying their workforces by designing and implementing talent strategies focused on portfolio professionals.

Visit Croixstone Consulting’s Linktree to find a variety of links to learn more about the benefits and rewards of building a portfolio career.

The Power of the Stay Interview

The Bureau of Labor Statistics reported that 4.4 million people quit their jobs in February 2022 – another near-record high.  The Great Resignation continues to spotlight the people risks that today’s leaders face as valuable employees continue to submit their resignations in this exceptionally tight labor market.

Sure, there is value in conducting exit interviews to gather insights and data to understand the reasons why talented employees are leaving.  But why wait for the resignation to take place?

A powerful, yet vastly underutilized tool to get ahead of the resignation email, is the “stay” interview.  A recently published article by Harvard Business Review (HBR) argues that managers should spend just as much time understanding why employees choose to remain in their jobs as they expend learning why they are departing.

We like the practical and easy-to-implement advice that HBR shared to implement stay interviews.  HBR recommends that you fold stay interviews into existing one-on-one meetings with your employees or minimally consider conducting them monthly.  HBR further suggests that you ask the following four questions that address common retention issues:

  • What’s your frame of mind today?
  • Who do you feel connected to at work?
  • What barriers can I remove for you?
  • What new thing to you want to learn that will excite you and help you grow?

Read the HBR article here.

 

The Case for Hiring Older Workers

Croixstone’s advisory practices are built around connecting highly-experienced professionals with organizations that can benefit from their expertise.  Research proves that with age comes workplace wisdom.  Harvard Business Review published a great article at the end of September on the case for hiring older workers, and the steps that organizations can take to overcome age discrimination.

Read the HBR Article Here

Professional Development Opportunity!

Our friends at Wily—a design agency based at Camp North End in Charlotte—are running a Design Sprint Bootcamp on September 11-12. Jake Knapp—creator of Design Sprints and author of NYT bestseller “Sprint“—will lead Day 1 of the two day training. Jake perfected Design Sprints while at GV/Google Ventures helping companies like AirBnB, Slack, Nest, Flatiron Health, and 23andMe solve big challenges. Jeff Grant will be leading Day 2 to cover prototyping and testing. Jeff innovates the retail security experience as head of product and innovation at InVue, has created satellite hardware for NASA, and was former co-founder and director of IDEO’s toy business line where he helped invent new products. Jake and Jeff will walk you step-by-step through the training and will be spilling all of their design and prototyping secrets.

Details are at wilysprints.com and a nice Harvard Business Review article about sprints can be found here.

HBR Ideacast

Pat Lynes, author of “The Interim Revolution,” isn’t the only one who sees big changes ahead for the management consulting industry.  Listen to this Harvard Business School Ideacast that features Clay Christensen (the Kim B. Clark Professor of Business Administration at the Harvard Business School and one of the world’s top experts on innovation and growth) and Dominic Barton (the global managing partner of McKinsey).

Listen here.

Blockchain Simplified

Croixstone‘s CXO Patti Weber recently participated in Skookum‘s largest Tech Talks to date. Josh Miller, Senior Software Engineer at Skookum, provided insight into blockchain technology and the uses beyond Bitcoin and cryptocurrency. The original blockchain was described in a 2008 bitcoin paper by Satashi Nakamoto, just 2 months after the collapse of Lehman Brothers in 2008. What makes blockchain so attractive is that it provides a level of trust that is interwoven in business transactions. People can now make transactions without middlemen which translates to greater control of funds and lower fees.

So, what is a blockchain? A blockchain is a digital encrypted ledger in which transactions are recorded chronologically and publicly. Like the name indicates, a blockchain is a chain of blocks containing information. Each block contains data, the hash (i.e., digital fingerprint that uniquely identifies the block and all the contents), and the hash of the previous block. When a block is created, a copy of the block is distributed on a peer-to-peer (P2P) network. Each member of the P2P network gets a copy of the block, and a consensus is obtained to ensure that the chain has not been tampered with.
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The way the blocks are chained together using hashes, along with a “proof of work” mechanism and distribution through a P2P network, makes blockchains secure and trustworthy. The term immutability – its resistance to tampering or other changes – is often used when describing blockchain.
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Blockchains eliminate the need for middlemen (e.g., banks) making it more efficient than legacy systems. They exist within communities, and participants that operate within an industry can all operate on the same chain, and therefore, have a copy of the distributed ledger.
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Applications of Blockchain
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As a result of the tamper-proof and hack-proof nature of blockchain, it is one of the most promising technologies with far-reaching applications. Here are just a few of the industries that are/will be impacted..
For a more detailed explanation of blockchain, see CNET’s recent article titled Blockchain explained: It builds trust when you need it most.
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For more information about industries impacted, check out: Banking Is Only The Beginning: 36 Big Industries Blockchain Could Transform
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