100 Events That Shaped the Queen City

The great city that Croixstone Consulting calls home just celebrated its 250th anniversary.  Founded in honor of Her Majesty Queen Charlotte of Mecklenburg on December 3, 1768, Charlotte has grown to be the second-largest banking center in the US, a title it regained in early November 2018.

Charlotte Magazine recently published a list of the 100 events (ranging from the 1700s to the 2000s) that transformed our city into what it is today.  A “must read” regardless of how long you have lived or worked in the greater Charlotte region!


Is Design Thinking the Hottest New Trend in Banking?

So what is “design thinking? 

And just how can it give banks a competitive edge?

Design thinking is about applying the principles of design to the way people interact with the world.  Design thinking is a method for practical, creative resolution of problems. It is a form of solution-based thinking with the intent of producing a constructive future result.

Writer Lisa Joyce of The Financial Brand (a digital publication focused on marketing and strategy issues affecting retail banks and credit unions) published a recent article suggesting that banks can gain a competitive edge through using design thinking.

Read the article here.


Gaining a Competitive Advantage Through Predictive Analytics

Wouldn’t it be nice to be able to predict the future? According to a recent Harvard Business Review webinar, companies, governments, law enforcement agencies, hospitals, and universities are using the power of big data, new technologies, and analytics to predict whether we’re going to “click, buy, lie, or die.”
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So, what is the difference between forecasting and predictive analytics? Forecasting provides an estimate to anticipate trends for a large group over time, while predictive analytics goes much further and is focused on predicting the behavior of a single individual. For example, forecasting might provide an estimate of the total sales for a particular product line next quarter, while predictive analytics tells which customer will likely buy the product. Major industries such as Banking and Finance, Retail, Healthcare, Manufacturing, Oil and Gas Utilities, Government, E-commerce and Travel and Hospitality embrace predictive analytics to boost sales, improve operations, reduce risks, and gain a competitive advantage.
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  • What is Predictive Analytics? Learn the about the process, applications, software and more here.
  • Read how to convert analytics into action here.

What’s Happening in the Financial Services Sector?

Those of us who live in the Queen City know that Charlotte is the third-largest banking center behind New York City and San Francisco.  According to S&P Global Market Intelligence, the Charlotte region is home to 16 banking institutions with $2.27 trillion in total assets.  So, what’s happening in the USA’s financial services sector overall?

Learn about the future of Financial Services here.

How are tech trends and FinTech affecting the Financial Services industry?  Learn how here.

Are technology firms the next Financial Services providers?  Let’s see what Forbes thinks here.

Finally, learn about the third way of innovation (AI and machine learning) in Financial Services here.